Surveys and assessments allow you to gain a better understanding of your market, customers, prospects and employees. They also make it possible for you to gather valuable input and feedback to develop your business and to help you make decisions quickly and effectively.
Both the surveys and reports are custom designed for you and results can be filtered for cross-tabulation and trend analysis purposes. Benchmark survey results for year to year comparisons.
Strategic Planning Survey
Allows you to cut down the cost of meetings, note taking, transcribing and organizing information by gathering input prior to your strategic planning activities; making the process more efficient and cost-effective.
Employee Satisfaction Survey
Helps you measure and understand your employees’ attitude, opinions, motivation, and satisfaction. Since employees are often your direct link to your customers, their satisfaction can be directly correlated to your customers’ satisfaction.
New Hire Survey
Measures the effectiveness of your orientation and onboarding programs. Results allow you to assess what is required to get new hires up to speed quickly, address training gaps, increase satisfaction, and enhance future programs.
Customer Satisfaction Survey
Can be conducted with your internal or externals customers to:
- Measure customer satisfaction;
- Show customers you care about their needs and suggestions;
- Develop customer loyalty;
- Determine product/service enhancement needs prior to designing and launching;
- Get reactions to new products/services;
- Understand what influence product/service performance; and
- Find out what your customers think of your competition.
Fairwinds offers a variety of assessment tools for recruiting, team, succession, leadership or career choice/transition purposes. Assessments provide employers with tools to evaluate job-related information regarding potential employees, and assist with coaching and leadership of current employees. All assessments are available online, for individuals or groups, in French and English.
The benefits of the Prevue Assessment™ are to ensure that organizations get the right people in the right job fit the first time and objectively focus on key development needs to enhance your employee’s ongoing development. There are five different Prevue reports that can be generated to enhance selection decisions, coaching and development planning and succession planning.
This assessment is designed to provide decision-makers with information about individuals; their behavioral style, strengths, development areas, skills, opinions, perceptions and expectations.
Extended DISC® provides you with information to enhance the performance of your employees and helps you avoid expensive mistakes and costly problems. The profiles generated by the online assessments provide you with the information you need for:
- Leadership Development
- Organizational Development
- Management Training
- Team Development
- Cross-Cultural Communication
- Communication and Interpersonal
- Skills Training
The Denison Organizational Culture Survey
Measures organizational culture on four major characteristics: Mission, Consistency, Adaptability and Involvement, and it measures employee perceptions on 60 items that yield scores on 12 cultural attributes. The Denison Organizational Culture Survey produces a powerful, visual summary of strengths and weaknesses in organizational culture, and it provides detailed feedback on specific aspects of the organization’s culture and how it is viewed overall and by subgroups.
- Customer Service Aptitude
- Team Assessments
- Leadership 360s
- Sales recruiting
- Career Choice and Transition
"I have personally used a number of the services offered by Fairwinds Training and Development in 5 different organizations and with their assistance have witnessed substantial improvement in each organization."
Durty Nelly's Irish Pub
"Fairwinds is now providing direction & structure in Alpha's succession planning process. We have experienced exceptional support and trust Fairwinds in providing sound advice."
Eric Efford, President and CEO
“Rick Fair heads up the training for my staff, with great detail focusing on working as a team, completing the job 100% and on time, taking responsibility for your job and the others around you.”
"We will continue to partner with Fairwinds Training Development with a shared goal of enhancing the skills and programs within the workplace."
Trevor Bent, Human Resource & Risk Manager
Eassons Transport Limited
"Sylvie is a master facilitator who provides her participants with the ability to transfer skills directly to their workplace thus impacting the culture of the organization."
Renette Muise, Workplace Education Coordinator
Nova Scotia Department of Labour and Advanced Education
"The results have been heralded by staff as amazing. As well as being great trainers Brenda and Rick provide that special touch with follow up and helpful input."
Chuck Bezanson, Divisional Chief Training
Halifax Regional Fire and Emergency
"We would highly recommend her services to anyone at any stage of their business, from start-up to mature, they would benefit from the experience."
Pam Murray and Peter Andresen
Invisible Fence Brand of Annapolis Valley
"Sylvie was able to offer engaging and relevant material that had the additional benefit of bonding the participants during the challenging time of a plant closure."
Alice MacDonald, HR Manager
"The leadership program that they were instrumental in implementing will ensure that our employees are developing the necessary competencies and skills required to thrive in a highly competitive marketplace."
Janet Sutherland Tam, Human Resources Manager
Peter Kohler - Windows and Entrance Systems
"Brenda is a skilled facilitator with a solid background of experience and accreditations. Participants tell us that she has a winning combination - knowledgeable, engaging and organized."
Gerry Martin, Executive Director
Saint Mary’s University I Executive and Professional Development